Refund policy

Thank you for shopping with Maison Dalal. Each piece is carefully handmade or curated with close attention to detail.
We want you to love your purchase, but since our items are made in limited quantities, we do not accept returns, exchanges, or refunds once an order has been placed.

Before completing your order, please:

• Review all product descriptions carefully.

• Double-check sizing, measurements, and any listed materials or colors.

• Contact us with any questions before purchasing — we are happy to help you confirm sizing or details.

If you receive a damaged or defective item, please reach out to us within 24 hours of delivery at @maisondalall on Instagram and Facebook. Include your order number and clear photos of the issue.
We will do our best to resolve the matter promptly and ensure your satisfaction.

Non-returnable items include:

• Custom or personalized orders.

• Sale or discounted items.

• Accessories, bags, vests, and handmade products.

By completing your purchase, you agree to these terms.